Personal Data Protection

918cash Privacy Policy

Q: How can I request my data to be deleted?

Send an email to support@918cash.onl to request data deletion. All data will be deleted except records that must be retained by law (such as financial transaction records).

Q: How do I request to view the data I have provided?

Send an email to support@918cash.onl to request access to your data. After verifying your identity, we will provide a summary of the data we hold on you.

This policy fully explains how your personal data is collected, stored, processed, and protected at 918cash.

Last revised: 29 October 2026

This Privacy Policy ("Policy") sets out the commitments and legal framework relating to the management of personal data of any user of the 918cash platform. By accessing and using 918cash's services, you are considered to have accepted the terms of this Policy. For consent-related matters not covered by this Policy, please read the Terms and Conditions page.

Important: 918cash protects your personal information with strict security measures. We will not sell or transfer it to any third party except for the purposes stated in this Policy.

Data Controller Information

In this Policy, the entity referred to as "918cash", "we", or "the platform" is the company that owns and operates https://918cash.onl, acting as the Data Controller under this Policy.

For technical issues, data enquiries, or any matter relating to this Policy, you can contact us at [email protected].

Types of Data We Collect

We collect personal data in the following categories in order to deliver 918cash's services effectively.

Registration Data

Username, date of birth (to verify you are 21 or older), contact email address, and personal account settings

Financial Data

Deposit and withdrawal records, and payment transactions via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer

Gaming Records

Game type, play date/time, deposits, winnings, and bonus usage history

Technical Data

IP address, browser type, device identifier, website URLs visited, and session logs

Cookies and Tracking

We use cookies to maintain site performance, manage sessions, and save user preferences

Communication Data

Live chat enquiries, support email contacts, and conversation records with our team

Data Collection Methods

918cash collects your data through the following methods—

Directly provided: Data you give us yourself when registering an account, filling in forms, making payments, or contacting support
Automatically collected: Data collected automatically from server logs, cookies, and tracking technologies when you access the site
From third parties: Data received in real time from payment processors, KYC verification services, and site analytics providers

Purpose of Data Use

We process your personal data only for the following purposes—

Account management and service delivery

To create, verify, and maintain your 918cash account
To process deposit and withdrawal transactions
To provide bonus and VIP program benefits

Security and legal compliance

To detect and prevent fraud, money laundering, and unauthorised access
To carry out age 21+ verification (KYC)
To comply with applicable laws and regulatory requirements

Service improvement

To improve site performance, UI/UX, and service quality
To provide game recommendations matched to player preferences
To make support services more effective

Third-Party Data Sharing

918cash will not sell or rent your personal data to any third party. However, where strictly necessary to deliver our services, we may share only the required data with the following third parties—

Payment providers: Only the data strictly necessary to process KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services is shared
Technology service providers: Responsible companies that handle server hosting, data storage, and security checks — they process data only under our instructions and have no right to use it themselves
Legal authorities: When disclosure is required by a legitimate legal request, court order, or for law enforcement purposes

Whenever we share data with any third-party organisation, we ensure there are agreements, encrypted connections, and data protection arrangements in place to confirm the data is handled in line with the stated purpose.

Data Retention Period

918cash retains your data until the purpose for which it was collected has been fulfilled or the legal retention period has expired. Principles regarding data deletion—

After an account is closed, data that no longer needs to be processed is deleted once the relevant retention period expires
Financial and gaming records may be retained for extended periods for legal compliance and audit purposes
Data may be retained for as long as required when directed by a legal authority

If you submit a request to delete your personal data, we will process it in accordance with applicable law.

Data Security Technology

918cash's data protection system includes the following technology layers—

SSL Encryption

Our site is protected with SSL/TLS encryption, and all data transmissions are encrypted

Firewall Protection

Advanced firewall and DDoS protection technologies are used to restrict unauthorized access

Access Control

Access to data is limited to authorized staff only, paired with logged audit trails

Audit Logs

All data-related actions are recorded and regularly reviewed

Your Data Rights

Every user of 918cash's services has the following rights regarding their personal data—

Right to Access

The right to request and view what data we hold about you

Right to Rectification

The right to request correction of inaccurate or incomplete data

Right to Erasure

The right to request deletion of your data where no legal restriction applies (Right to Erasure)

Right to Restriction

The right to request a temporary restriction on data processing in certain circumstances

Right to Portability

The right to receive the data we hold about you in a readable format (Data Portability)

Right to Object

The right to object to data processing carried out for marketing purposes

To exercise these rights, contact us at [email protected]. We will respond as quickly as possible from the date we receive your request.

Cookies Policy

918cash's website uses cookies and similar tracking technologies to improve our service and maintain sessions.

Types of Cookies

Essential Cookies: Required for the website to function properly and to maintain login sessions
Functional Cookies: Used to remember language preferences, site settings, and player preferences
Analytics Cookies: Used to track site visits, check page performance, and improve our service

You can disable cookies in your browser settings; however, please note that disabling essential cookies may cause some features of the site to not work correctly.

Policy Updates

918cash may revise this privacy policy as needed. Any updates take effect immediately upon being posted on the site. For significant changes, we will notify you by email.

Continued use of 918cash after an update is posted means you accept the new policy. If you do not agree, you can contact our support team via 918cash Login and close your account.

To check when the policy was last changed, refer to the "Last Updated" date at the top of this page.

Privacy Protection FAQ

Frequently asked questions from players about 918cash's privacy policy—

918cash will never sell or rent your personal data to any third party under any circumstances. We only share it with companies that are strictly necessary to deliver our services, and only under binding agreements.

Send an email to [email protected] to request data deletion. All data will be deleted except records that must be retained by law (such as financial transaction records).

We protect your data with SSL/TLS encryption, access controls, and advanced firewall technology. KBZPay, Wave Money, and bank payment details are processed only through the relevant payment gateway and are not stored on 918cash servers.

You can turn off analytics and functional cookies. However, if you disable the essential cookies that maintain your session, login and payment functions will not work properly and your experience will be affected.

Only authorised 918cash staff can access your data. They can only access the data strictly needed to carry out their duties, and all access is logged and monitored.

Yes. For significant changes, we will notify you in advance via your registered email. For minor changes, we will update the "Last revised date" at the top of this policy page.

Send an email to [email protected] to request access to your data. After verifying your identity, we will provide a summary of the data we hold on you.

Data Protection Contact

We have clear ways to contact us for any questions, concerns, or data rights requests related to this policy—

Data Enquiries [email protected]

Live Chat Support 24/7 Burmese-language Live Chat — connect via the chat icon on the site

Our Commitment 918cash treats your data protection as a top priority, maintaining SSL-encrypted connections and a fair gaming environment